Meta Platforms said an automated security system triggered by high-volume activity from a Claude Super Intelligence tool mistakenly suspended the No Kings Coalition's Instagram account during a day of action on October 17.
The suspension occurred around 1:30 p.m. Eastern Time as the group hosted nearly 3,000 events across all 50 states and Washington, D.C., to promote early voting ahead of the November 3 midterm elections. The account remained offline for about 90 minutes publicly, while administrators reported being locked out for several additional hours.
Meta spokesman Andy Stone stated on X that accounts posting, sharing, or commenting at very high frequencies can trigger automated protections. He added that intense bursts of reading profiles, posts, and hashtags from the coalition's use of the Super Intelligence tool were detected as bot traffic, leading to the incorrect action. An automated re-review restored the account an hour later.
"Unfortunately, that automated action was clearly taken in error," Stone wrote. "Everything is now working as it should and we sincerely apologize."
The No Kings Coalition, which formed in response to President Donald Trump's actions and describes itself as nonpartisan, called the timing unacceptable. Organizers said the outage restricted communications about voting in the middle of an election and demanded a fuller explanation from Meta to prevent similar incidents.
The group regained full access by Sunday but maintained that Meta owes further details. The episode drew criticism from coalition leaders and allies who highlighted fears of platform interference during political mobilization.
Meta's explanation centered on the technical trigger from the Super Intelligence tool rather than any manual review or content-based decision. The company has faced prior accusations of bias in content moderation, though officials here described the suspension as an unintended byproduct of automated safeguards.
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